Terms & Use/Privacy

A Company That Cares for the Environment
Our commitment is obvious from the recycle / re-use programs that we implement internally, the re-use of shipping boxes and packing material to the use of recycled building materials used around our facility. Our entire staff is extremely conscientious of our “Mother Earth”.

BioBudz Knowledge and Experience
Entomologists are people who study insects. For many years Entomologists have known of many types of insects that are beneficial to man and the environment. BioBudz uses this knowledge and experience to offer you a wide variety of beneficial insects. We want to help the end user to achieve biological control (Good Bugs vs. Bad Bugs).

At BioBudz, our goal is to provide you with the highest quality products at an affordable price, the best service possible and shipped in a timely manner.

All in-stock orders are shipped the same day if orders are received by 12:00 p.m. PST. In-stock orders received after 12:00 p.m. PST. are shipped as time permitting the same day or the following business day.

Beneficial insect orders will be shipped so that our product does not have any lay-over time in the courier warehouse over any weekends.

Minimum Order & Availability:
There is no minimum order. Order as few as one item!
We pride ourselves with a large “in-stock” inventory and immediate shipping of orders.

All products are shipped FOB Ventura, California.
We ship via Federal Express (FedEx), US Postal
Service (USPS), various local overnight service
companies or Motor Freight. Shipping charges will depend on carrier, package weight and destination. Most items are lightweight.

Important Notice To The Purchaser:
The following is made in lieu of all warranties expressed or implied. The seller is not liable for any injury loss, loss or damage, direct or consequential, arising out of the use of or inability to use for his/her intended use and user assumes all risks and liability whatsoever in connection therewith. Seller makes no recommendations, expressed or implied, on any products sold. The seller assumes no responsibility or liability whatsoever in the use of the product. The foregoing may not be changed in any way whatsoever.

Accounts will prepaid. Visa, Mastercard, Discover and American Express are accepted for your convenience. We do not ship COD.

Website Terms Of Use
The information on the BioBudz.com website is obtained from current and reliable sources but makes no representation as to its comprehensiveness or accuracy.

The liability of BioBudz is limited to the value of the goods and does not include any consequential loss. BioBudz shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

The user of the product is solely responsible for compliance with all laws and regulations applying to the use of the products, including intellectual property rights of third parties.

At BioBudz.com, your privacy is our priority.

We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site. Our site uses a 128 bit encrypted SSL to increase the security of our customer’s information. Although, we at BioBudz.com do not guarantee complete security on stored information, we have installed and applied our encrypted pages and installed our SSL certificate to prevent stolen information.
How Do We Use the Information We Collect?

When you place an order at BioBudz.com, we ask you to fill out a form that requests your name, address and e-mail address as well as possibly some demographic information such as gender and date of birth. BioBudz.com will NOT share data with anyone.
Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfilment.
Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are if this should ever be required.

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. BioBudz.com does not store this information and uses it for the sole purpose of sending this one-time email.

Our Use Of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

Site Security
All BioBudz.com employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel. The information is ID and password protected and our Web security is reviewed on a monthly basis. We have also installed and implied our site with a 128-bit encryption SSL.

Links To Other Sites
This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the BioBudz.com site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from BioBudz.com.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site

Our Use Of Cookies
Cookies are pieces of information that your browser stores on your computer’s hard drive, which identifies you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyse our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

Your Feedback Is Always Welcome
We welcome your comments and questions about our privacy policy – or anything else you might want to talk about. To contact us click here

For any privacy or other concerns you can reach us via email at BioBudzSales@gmail.com

Claims, Shortages & Returns:
Please notify us within 24 hours of delivery for any claims or shortages.
No purchased items shall be returned without prior
approval and we must be notified within 24 hours upon receipt of Live Product, for quality claims. Contact our office for a return Authorization Number (RA#).

Special Orders:
Any special order items cannot be cancelled or returned

Mailing Address:
Bio Budz
P.O. Box 3385 Camarillo, CA 93011
Phone: (805) 445-9001